Shipping policy

Shipping Policy

Shipping Information

We are committed to delivering your order as quickly and efficiently as possible. All orders are dispatched from our UK location using Evri Tracked Delivery Services.

United Kingdom Shipping

Standard Tracked Delivery

Orders under £35.00: £2.99

Orders £35.00 and over: FREE

Estimated delivery time: 3–5 business days

Express Tracked Delivery

Cost: £3.49

Estimated delivery time: 1–2 business days

Please note that delivery times are estimates and may vary during busy periods, public holidays, or due to circumstances outside our control.

Order Processing

Orders are typically processed within 1–2 business days.

Orders placed on weekends or bank holidays will be processed on the next working day.

Once your order has been dispatched, you will receive a shipping confirmation email containing your Evri tracking details.

Tracking Your Order

All shipments are sent using a tracked service. You can monitor the progress of your delivery using the tracking link provided in your dispatch confirmation email.

Delivery Delays

While we strive to meet all estimated delivery times, occasional delays can occur due to courier issues, weather conditions, or peak seasonal demand. We appreciate your patience and understanding in such situations.

Incorrect Address Information

Please ensure your shipping address is correct when placing your order. We cannot be held responsible for delays or lost parcels resulting from incorrect address information supplied by the customer.

Lost or Damaged Parcels

If your parcel has not arrived within the expected timeframe, or arrives damaged, please contact us as soon as possible. We will work with Evri to investigate and resolve the issue.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team and we will be happy to assist you.